Customer service contact info
If you can’t find what you’re looking for, please contact our customer service either by email firstname.lastname@example.org or by phone 0600 149 88.
Employee: What should I do if I lose my Smartum payment card?
Your employer can order you a replacement Smartum card, the cost of which is €10 (+ VAT 24% from 1.1.2019 onwards). We will print a new card as soon as the payment is registered at Smartum. The new c…
Employee: I have just changed jobs, but I still have Smartum vouchers or electronic Smartum benefits from my old employer. Can I still use them?
If the vouchers are valid, you can use them. Also, if your new employer offers Smartum payment instruments, you are entitled to them regardless of the benefits offered by your previous employer. If t…
The users of Smartum benefits. If you receive benefits from your employer, click here.
Are you providing Smartum benefits for your employees? You'll find answers to your questions here.
Different kinds of Smartum materials, like product brochures and instructions in printable forms.
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If you can't find answers to your questions in our Help Center, please contact customer service.